Service Packages

Choose the right chatbot package
for your organization.

Start with a one-time chatbot build package. Monthly hosting and maintenance begin only after you review and approve your chatbot preview.

Starter promo
Starter Knowledge Assistant
For organizations that want to add a simple AI answer desk to an existing website without rebuilding anything.
Setup fee
$100
then $25 / month for hosting
Free hosting Hosting waiver available

Hosting fee waived with a "Powered by BizBrain AI" link. Shared infrastructure, best-effort uptime. Remove the link anytime for $25/month private hosting.

  • Website and FAQ scan
  • Basic knowledge library setup
  • Basic chatbot prompt configuration
  • Website embed code
  • Preview before launch
  • Best for simple FAQ and service questions
Start with Starter
Premium Custom Assistant
For organizations that need deeper customization, multiple knowledge areas, advanced intake, routing, analytics, or higher-touch optimization.
Setup fee
$3,500+
then from $500+ / month for managed hosting, monitoring & optimization
  • Multiple knowledge areas
  • Advanced intake workflow
  • Internal and external chatbot options
  • Analytics and reporting options
  • Integration planning
  • Ongoing optimization
  • Priority support
Discuss Premium
Compare packages

What is included in each package.

Each package includes a one-time build plus monthly hosting and maintenance after approval.

Feature Starter Professional Premium
Website & FAQ review
Knowledge library setup Basic Custom Advanced
Custom prompt design Basic
Lead capture With qualification Advanced intake
Human handoff rules
Monthly knowledge updates Per request
Powered by BizBrain AI hosting promo $25/month waived with clickable link Optional Optional
Setup fee $100 $500+ $3,500+
Monthly hosting $25/month $100+/month $500+/month
Multiple knowledge areas
Internal team use Optional
Analytics & reporting Optional
Integration planning Optional
FAQ

Common questions about service packages.

What is the difference between Starter, Professional, and Premium?

Starter is for simple website Q&A, such as answering common service, policy, or FAQ questions from your approved knowledge. Professional adds lead qualification, which means the chatbot can ask useful follow-up questions before sending a visitor to your team. Premium is for more advanced needs, such as detailed intake flows, different paths for different visitor requests, usage review, chatbot improvement, and planning connections with tools like email, Google Sheets, or CRM systems.

How is BizBrain AI different from low-cost DIY chatbot tools?

Many chatbot tools give you software access and leave the setup, training, testing, and ongoing fixes to you. BizBrain AI is packaged as a managed implementation: we help prepare the knowledge, configure the chatbot, test the preview, support launch, and provide hosting and support based on the package you choose.

Why is there a setup fee?

The setup fee covers implementation work, not just software access. It includes reviewing your website and approved knowledge, shaping the assistant's behavior, configuring launch settings, testing the chatbot, and helping you go live. Monthly fees cover hosting and the level of support included in each package.

Why is there a build package and a monthly fee?

The build package covers discovery, knowledge library setup, prompt design, preview, testing, and launch support. The monthly fee keeps your chatbot hosted, running, maintained, and updated as your organization changes.

When does monthly hosting begin?

Monthly hosting begins only after you review and approve the chatbot preview. The setup/build package starts the project; monthly service starts after approval.

What determines the final package price?

Complexity. A simple FAQ chatbot for one service area is on the lower end. A multi-service organization with intake workflows, lead qualification, or integrations is on the higher end.

How does the Starter hosting promotion work?

Starter hosting is $25/month. As a special promotion, the monthly hosting fee can be waived when the chatbot displays a clickable “Powered by BizBrain AI” link. If you prefer to remove the powered-by link, the $25/month hosting fee applies.

Can I start with Starter and upgrade later?

Yes. Many organizations start with Starter to get something live, then move to Professional once they see how visitors use it. Existing work carries forward.

What is included in monthly maintenance?

Monthly maintenance can include knowledge updates, new FAQs, service changes, policy changes, conversation review, prompt refinement, and usage monitoring depending on the package.

What if I am not sure which package I need?

Start with your organization profile and we can recommend the right package based on your website, content, repeated questions, and desired chatbot behavior.

Not sure where to start?

Tell us about your organization and we will recommend the right package.

Get started
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